Terms conditions

In consideration items rented will be (hereinafter referred to as “Rental”) described by the undersigned (hereinafter referred to as "Renter")from Contempo Linen & Event Rentals (hereinafter referred to as "Contempo") upon the terms and conditions it is agreed as follows. Conditions of Use: By accepting delivery of rental, customer agrees to all terms and conditions shown on this rental contract. Customer assumes full responsibility for all rentals, including their safe and proper use, operation, maintenance, and return to Contempo. Renter is responsible for all loss, damage, or repair. Contempo makes no warranties of merchantability or fitness for particular purpose, or any warranties, expressed or implied. Damaged linens or shortages must be reported before event for any credit to be considered. General wear is referred to as one single rentals normal deterioration under reasonable use. All candles must be used with a holder and all items returned must be free and clear of food particles and debris, otherwise a $2 fee per linen will be added plus any other fees incurring from improper use.

Order changes within 15 days of delivery can increase in count if availability allows, but never decrease. All counts are billed and considered final. Cancellations: 24 hours after placing an order, a complete refund can be accepted. Orders maybe up to 30 days prior to event date and will be subject to a 50% cancellation fee. Items cannot be cancelled within 14 days of event date. Final count is due 2 weeks prior to your delivery date. You may change your count up or down from your original order by 15%. All Sales are Final. It is the lessee’s responsibility to notify Contempo of any changes to original order including address change, shipping/delivery information, phone number and final count on rental items.

Contempo makes all efforts to attempt to inspire, recreate a scene or meet a vision for your event, however it does guarantee in any way that your designed interpretation will be met. Safety concerns, county ordinances, venue restrictions, structural and product limitations may not allow the full rendering of your concept.

Damage Waiver of 3% is an optional fee added at time of contract. Damage Waiver will cover incidental damages up to the first $250.00 of damages. Items must be returned on time in order to avoid additional stain or mold damage resulting in additional or irreversible repair. All damages resulting out of carelessness, made purposely or through acts of god will not be covered. Some items are not eligible for Damage Waiver. Damage waiver covers damages and not loss.

If you have assigned an Event Contact for your event, which may be a planner, coordinator, banquet manager, florist, caterer, family member or anyone else that you have given to us as your Event Contact, that person has been preauthorized by you to handle and manage your delivery, receipt, pick up, scheduling and changes to your order within the period 48 hours before and 24 hours after your event. Please note that all order changes are subject to availability of items and additional deliveries will be billed at our nonscheduled/emergency delivery rate which is twice the standard delivery rate.

All invoices are due in full prior to delivery unless prior arrangements have been made and accepted by Contempo. A nonrefundable deposit of at least 40% of the total amount of the agreed upon invoice shall be paid by Renter to Contempo at time of booking in order to reserve the date and merchandise. The remainder of the balance shall be paid by Renter 15 days prior to the set event date. If this is not completed, Contempo retains the right to withhold any rentals from said customer until balance is paid in full. Only Acts of God can be rescheduled. A late fee of 1.5% per month will be added on all past due invoices. A returned check fee of $35 will be assessed on all NSF or returned checks. All orders confirmed online will be charge within 24 hrs of order placement. Any refunds will appear within 30 days after event date.

If Renter fails to return all returned items upon agreed time, Renter agrees to pay for all additional charges. If Renter refuses to return rented items, the Renter agrees that Contempo and its agents may take all reasonable actions necessary to recover rented items without prior notice or legal process. All items are due back to Contempo´s warehouse on the return date listed on your agreement. After 3 days, late items are subject to a 25% late fee. Items unreturned after 10 days will be considered lost and be billed the replacement value of the item. Lost items are billed replacement cost and a lost fee. Damaged linens will be billed a replacement fee. Damaged linens cannot be purchased or kept. The lessee agrees to pay for any damage to or loss of items, regardless of cause, except reasonable wear. Accrued rental charges cannot be applied against the purchase or cost of repair of damaged or lost items. Items damaged beyond repair will be paid for at its replacement cost when rented. The lessee agrees to return the rentals within 24 hours or the very next business day following the event. The lessee agrees to pay an extra rental charge for all rental property held beyond the agreed due date. Lessee authorizes for credit card provided by lessee to be charged for any late fees. Any extension must be mutually agreed upon in writing. The lessee agrees to pay for items (at its replacement cost when rented) for all types of theft, loss or disappearance. The lessee authorizes the lessor to bill credit card on file provided by lessee for damage or loss of items of rental order, at its replacement costs when rented. Online orders are to be repackaged into the duffel bags supplied. No folding or laundering is required, however items should be clean of food particles or trash.

An attempt for pick up will be scheduled on the date and time of your agreement, if the attempted pickup is unsuccessful, Renter must return items back to Contempo or reschedule pickup for an additional fee of $25. Please be aware that Contempo makes all reasonable efforts to pick up, however Venues, vendors and guests may accidentally remove items or put them away out of access. It is up to the Renter, to return items back to Contempo or reschedule a fee based pick up. A fee of $50 per every half hour increment will be billed for all deliveries and pickups where Contempo would have to wait for Renter, venue, client or representative to be ready for a scheduled pick up or delivery. Clients who have reserved linens without including our Set-Up services, will be responsible for placing rented items back into the appropriate Contempo Bag(s) provided by our staff upon Delivery of your order.

Packages shipped in the contiguous 48 states are shipped via UPS Ground unless time dictates otherwise or specifically requested by lessee. Packages to Alaska or Hawaii or the Caribbean will be sent via Air Service. Contempo will attempt to schedule items to arrive two business days prior to event but this is not guaranteed. All shipments will generate a traceable tracking number traceable through the selected courier.

Swatches are free and available upon request. Sample orders are billed, but credited towards your event. All sample orders must be returned clean, dry and free of any and all debris, on hangers and with protective plastic bag. Should samples be returned dirty, unfolded or any other condition, a $7 laundering fee will be automatically charged per item rented.

This rental contract forms the sole agreement between the Renter and Contempo. Renter agrees to indemnify and hold Contempo harmless for any claims from Renter use or misuse, including any third parties for loss, injury, and damage to persons or property arising out of the Renter´s negligence or operation including legal costs incurred in defense of such claims. Renter agrees to pay all reasonable attorney fees and court costs incurred by Contempo enforcing these terms and conditions. All lawsuits filed as a result of any dealings initiated by Renter or Contempo must be filed in Miami-Dade county.

All content appearing on this website is the property of Contempo Linen & Event Rentals, 4421 NW 97 AVE, Miami, FL 33178. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests. Some of our site´s registration forms require users to give us contact information (like their name and email address), and financial information (like their account or credit card numbers). We use customer contact information from the registration form to send the user information about our products or company. The customer´s contact information is also used to contact the visitor when necessary. Should the customer prefer to cease any marketing efforts by Contempo, all email marketing campaigns contain an opt-out option to stop receiving future mailings. This site may contain links to other Websites. Contempo is not responsible for the privacy practices or the content of such Websites. Our visitors´ privacy and security is extremely important to us. We rely on secure encryption to keep your personal and financial information completely secure.Your information is not shared with partners, third parties or any other entities. We collect visitor´s contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders, information about our company, and promotional material to our customers. The customer´s contact information is also used to get in touch with them when necessary. Users may opt-out of receiving future mailings. Financial information that is collected is used to bill the user for products and services.

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The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Customer acknowledges that the rental property is of a specification, size, material, design and quantity selected by Lessee. Contempo has not made and does not make any representation, warranty, or covenant, express or implied, with respect to the condition, quality, durability, or suitability of the rental property Product references, size charts, descriptions of products or services within contempolinens.com are provided "as is" without any warranty of any kind, either express or implied. Contempo is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Website or of any of the products or services described hereon.

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